Problem:

Specturm Laboratories had an antiquated intranet ordering system that interfaced with a remote ecommerce website. In addition to being slow and un-optimized, Spectrum's intranet did not track inventory or sales figures. This intranet application was written in an old programming language, making it very expensive to add any of these new features that Spectrum desired.

Wholesale orders were taken on paper, and required special training to take. Only a small part of Spectrum's workforce could take these wholesale orders because of these special training requirements.

Solution:

LCN Solutions developed a new intranet system that was not only easy for current staff to use, but fulfilled Spectrum's future growth needs. All employees could take wholesale orders using this new system. The new intranet system was accessible from any location in the world. This allowed Spectrum's sales team to work effectively with their shipping department, eliminating the need for multiple phone calls and emails to place remote orders.

LCN Solutions also improved the way Spectrum tracked sales of wholesale and retail products. Not only could Spectrum tell how many products were sold over the past month. Spectrum could compare with previous months, previous years, and retail verses wholesale.

Inventory control was drastically improved. No longer did Spectrum have to worry about how many products it had in stock when a customer was placing an order. Spectrum found itself making better decisions when it came to ordering more inventories. This innovation will save Spectrum a considerable amount in perishable product waste.